Showing posts with label job. Show all posts
Showing posts with label job. Show all posts

Thursday, February 5, 2015

4.26. All Good Things


What a Ride

It wasn't entirely clear what went wrong. Some things couldn't be said on-the-record, piles of signed confidentiality documents attested to that fact. Legalese buried who was at fault or why; I'd certainly never be cleared to know it. Gossip and speculation were the only options, words muttered behind closed doors and under bated breath. While the details of how things spiraled out of control so quickly would remain left to guesses, one thing was perfectly clear by the end of it...

I was unemployed.

Dust collected up into random piles on Jerry's desk in an otherwise empty office. Jerry ran the show, took a gamble on me three years earlier, instantly ending my career rut, my six years of hell. He was my boss's boss, the one who had final say, and who also happened to share an interest in a certain MMO. I'd catch the occasional glimpse of him, winding his undead rogue through Azeroth between conference calls, and think, that's a pretty sweet gig. Calling the shots at the office, setting up a team, and getting them to make some magic happen. All with enough time left over to check on your auctions before punching out. Jerry was king of the castle and a gamer to boot. They do exist!

I remember a few weeks after getting the job, firing up our then-recent kill video of Archimonde, taken from the point of view of a shaky shadow-priest. Jerry gave a nod of acknowledgement. He saw the raid flung up into air, a few of my guild coming close to cratering -- he knew the stakes. The other folks at the office paid no attention, but Jerry leaned in and watched closely. For a brief moment, the guy that could hire and fire all day long and a simple ColdFusion developer, were on the same level. "Got some computer games goin' on over there?" came a gibe from across the cubes, "Don't look work related to me!" Jerry and I looked at each other. They'll never understand.

One year in, Jerry was gone. His work was done, the team was self-sufficient, and he was off to solve bigger problems elsewhere. I resumed my role of "the only WoW addict in the office", but was lucky enough to build a kinship with my immediate superior, "the boss" Dave. Not a gamer, but definitely a down-to-earth manager that held his team in high regard, fighting to protect us from high drama and distraction whenever it surfaced. Dave mentored and guided me those next two years, helped me take pride in what I did, told me when my work was good enough, and gave me a place to vent when I didn't see the quality I wanted from others.

The respect and trust I'd earned in him made this process all the more difficult to digest.

Negotiations between the buying company and ours had broken down. Rather than give it another go, the company chose to call it a day with some shred of dignity intact, and leave those who helped build it with a bit of severance. The team I'd grown close to over the past three years, who'd come to learn of my WoW addiction, forever branding me as the guy with the Time-Lost Proto Drake, were now divvying up the office supplies and random hardware. The trunk of the civic was crammed with so many reams of printer paper that I am still, to this day, using up the last of it. Once clear of any valuables, Dave flicked the switch on the lights for the last time, locked the office, and shook my hand.

"Well, this is it," his eyes got wide as he shifted from professional to comedian, "Relatively sucks!"

I laughed, "Yeah. Sucks a lot." I reminded him to let me know if he found anything I'd be good at. "Keep me privy, would ya?"

He waved his hand in a motion of comfort, "Aaaah, it'll be fiiiiiiiiiiiiine."

I about lost it on the drive home.

They'll never understand, Jerry

The Worst Job in the World

You'd better be damn thankful for any job you ever get. There is a lineup of people outside the door just waiting to take it from you. Mom's programming was a double-edged sword in adult life. While employed, I gave it my all, did everything I could to impress (perhaps a bit too much), and was constantly striving for recognition and approval. The downside? When unemployed, I was a mess. Distraught, unable to think straight, I barely processed the day-to-day responsibilities. "Unemployment" was a swear word growing up -- another example of Mom's tendency to bucket things with such polarity. When Jul asked if I submitted my unemployment paperwork, I lied and said I had, desperately avoiding it, pouring that energy into finding work instead.

The uncertainty of it all is what makes looking for work the worst job in the world. The knowledge of coming home to a wife and two kids that rely solely on you as the breadwinner. What if finances dry up? What if I never work again? Are we going to lose the house? Be out on the street? Fear was not an alien concept as a motivator. Fear kept me at a job for six years, trapped by self-doubt. Fear kept decent, well-played gamers returning to raid leaders that shredded their confidence and self-esteem, turning them into a joke for all to point and laugh at, living on in infamy on sites like You're The Man Now, Dog-dot-com.

Fear works, but it's no way to live.

The weeks to follow were spent with WoW on one screen and Monster.com on the other. I cared for a recovering wife, toiled over kids, and tried to focus on the biggest problems facing the guild, while images of unemployment lines danced through my mind. Resumes went out the door while I refreshed my email, waiting for applicants to respond to my questions about their ability to tank, their experience in previous guilds, and whether or not they were selfish human beings.

More than once, I wavered -- the mouse cursor dangling above the "Delete Email" button, but never actually killing the idiotic applicant. I caught myself letting some slip through, the poorly written and the badly sold -- the kind of guild applicant I'd end on sight. With my own resumes out the door and being judged somewhere else, it became increasingly difficult to axe a potential guildy for a typo or some other trivial infraction. By the evenings, I was a zombified mess, exhausted from the constant second-guessing of the very rules I swore to uphold. Where once sat a full plate fit for a king, there now lay a crusted dish of rotten food overflowing to the floor.

For weeks it bore down on my shoulders, yet I still had time to show up to raids. Every Friday, every Sunday. Like clockwork, I was online and overseeing invites, ensuring spots were filled on time and by-the-book. I kept it together, because the 25 was the life blood of the guild, and no amount of inconveniences IRL were going to put a stop to that. I kept it together because it mattered.

But I wasn't coming out unscathed.

The 25-Man team waits patiently for the
lava to drain from Nefarian's arena,
Blackwing Descent

Shuttered

Two full nights of work had gone into Nefarian, ending in depressing wipes and no perceptible progress. The hunger to clear Blackwing Descent intensified. The last encounter of the instance, in which we did battle with both Nefarian and his dead sister Onyxia simultaneously, was rough. Each of the three phases floated DoD's baggage back to the surface, mechanics long dormant were now plaguing us, long after we'd emerged from WoTLK as champions. Aggro between the two dragons in phase one, while swimming through lava to pillars of safety in phase two presented their own challenges. The structure of the encounter had an unfortunate tendency to isolate the mouth breathers, and make it very easy to point the finger at the biggest offenders.

Perhaps too easy.

Ultimately, the Nefarian encounter hinged on a player that wasn't entirely representative of the type of player I wished the roster would emulate. It hinged on a player lacking the intended proficiency, a known offender guilty of making poor judgement calls under duress, a person very good at spamming buttons, rather than staying calm under pressure. In short, a spaz.

Nefarian hinged on me. And I was blowing it.

Things went south during the transition from phase two to three. In a nod to the original Nefarian 40-man encounter, the great dragon would raise an army of dead minions that required an off-tank to collect up and kite. A meticulous orchestration was necessary. Various players did what they could to create as tight a pile of death as possible. The goal: have the minions collapse into a single spot in Nefarian's circular arena, dying in a clump, which was vital for the OT -- it meant an easy pick-up, once rezzed by Nefarian's blue flame.

Controlling them was so textbook, so understanding the mechanic was a non-issue. Nefarian's blue flame, if under their feet, would bring them to life -- and in order to ease the pain of phase three, an OT was to drag them away from said flame, keep them moving, forcing their life essence to expire. Without the blue flame, they would eventually collapse as lifeless bones, giving the healers some breathing room for a few moments. Then, the blue flame would alight once more, and the process would repeat. Textbook...especially for a tank that, at one point, was the envy of all other tanks in the game, thanks to an outrageous toolkit that excelled in AoE situations.

The minions were incorrigible. Random ones would flake off, wack healers, and kill DPS. When they weren't getting away from me, I was tripping over my own feet, not moving far enough to avoid blankets of blue flame. Every misstep, every accidental drag through fire reconstituted their undeath, and our healers were granted no reprieve.

Insayno was right. The warrior's AoE stun, Shockwave, trivialized phase three, and kiting the undead minions was cake for them. Shockwave was godly, and every raid in their right mind with a warrior tank on staff leveraged them for this particular role.

We had no warrior tank. We had me.

So, I struggled like the spaz I was, switching between Death and Decay, Blood Boil, and Heart Strike, keeping as many on me as I could, backpedaling like a cripple in my attempts to stay alive and keep them out of blue flame. My play was lackluster and rife with mistakes. Ending so many attempts in defeat gave me flashbacks to those first TBC raids I thrust Zanjina into. Dying. Failing. Contributing nothing to the damage meters. If my strategy was to lead by example, I was undoubtedly creating a raid rich with sadness and despair.

Thursday, January 29, 2015

4.25. Twenty-Five Morsels on the Menu

"The Triumph of Evil",
Artwork by Keisinger

Damage Control

I wanted to be mad, but my schedule didn't allow for it. I would've been perfectly happy wallowing in pent up frustration at Bheer's bombshell, falling back into old ways, holding grudges and punching keyboards in frustration. Circumstances, however, dictated that I focus my rage into solving the problem. So behind a false grin of clenched teeth, I moved to assess what damage the roster took as a result of being in the blast radius.

At first glance, practically nothing changed; the situation was only slightly different from when he left me high-and-dry midway through Tournament of Champions. Bheer was but one enhancement shaman out of the 25-Man roster. His then replacement, Hellspectral, was now a full-time frost death knight of the core raid team: former Elite, and fiercely dedicated to progression, his improved icy talons / 10% weapon speed bonus was a permanent fixture. Thanks to the rework of hunters, every raid buff in the game could be brought via a pet -- this comprised the contingency plan. Realistically, all we missed was the warm body. The safety net provided by a "reliable" long-term vet was gone, and anybody I chose to put in that spot would be a wild card. It wasn't uncommon to raid with 24 players for the next few weeks.

There was more at play that simply Bheer's absence from the roster. In their announcement, Bheer made it clear that he was to join Drecca's 10-Man team, which also meant Drecca was forsaking 25 as well. True, he offered himself as a back-up, but you can't plan around "maybes". I had to assume he would never be available, and rebuild the roster to that end. Anything less would put progression in jeopardy.

It sucked.

It sucked because Drecca had been such an incredible asset to the 25 when he joined DoD. Few raiders could slip into an intact team so seamlessly, taking up responsibilities and demonstrating skills one would expect of a long-term, committed raider. The chances of it happening again were slim-to-none.

I immediately ramped up recruitment in search of long-term tanks. Soot was one possibility; Falnerashe's "hubby" Teras was another, by way of his paladin alt Horateus. I pushed both to gear up and sign up. But before recruiting any more tanks, I had to have a heart-to-heart with Insayno.

---

"The situation has, shall we say, had a bit of a wrench thrown in to it."

"Oh yeah?" Insayno answered me over vent. I could hear the rapid clicking of keys in the background ...a telltale indication of PvP.

"Without the tanks, we have no progression. That should be pretty self-explanatory."

"Agreed."

"In any other circumstance, I'd have back-ups. And I am working on that. But I'm speaking to you about this right now because of its importance. I want to make sure you understand how this affects the raid team and the guild."

"Ok…"

I downshifted. "Are you enjoying the tanking stuff so far?"

"Yeah, it's pretty solid right now. I like it. Still jealous of the prot warror's AoE stun, but it's still workable." He spoke of Shockwave, an ability I didn't pay much attention to...an ability I would soon come to despise. I continued.

"I'd appreciate it if you could continue in this capacity, for as long as humanly possible. Right now, you and I are all that the 25-Man team has for 100% reliable tanks. All the rest are wild cards."

"Yeah, my schedule is wide-open right now, so I'm happy to help. For as long as it takes."

"Thank you. I'll do everything I can to solidify new long-term tanks for our spots. Maybe we can get a little deeps in now and again, eh?"

Insayno's tone became official, "Sounds like a plan, Hanzo. I shall sign up for all raids until I hear otherwise." The faint sound effect of Icy Touch landing on his target could be heard before his mic shut off.

Fight the good fight, Insayno. Don’t let me down.

The 25-Man progression team spots a
familiar friend waiting for them,
Blackwing Descent

Healer Heart Attack

Week two put us face to face with a new foe. By the end of the first night, Magmaw, Omnotron Defense, Maloriak and Atramedes were all eating dirt, a huge improvement from the previous weekend. This freed us to dedicate Sunday entirely to Chimaeron, a hydra that would push the healers to their very limits.

Chimaeron's gimmick was Finkle Einhorn and his "Bile-o-Tron", a silly bot that wandered the room, dousing players with a protective spray. The mixture prevented anyone above 10k HP from dying -- instead, those covered in the gunk were reduced to a solitary hit-point when Chimaeron struck. This unnerving style of damage forced the healers to rethink their traditional strategy of keeping the raid topped off; any heals above 10k translated into overheals, and was a fast track to an empty mana pool.

The raid had to maintain precise positioning during the fight. Caustic Slime would hit four people at random, bouncing to other players that were too close. Those afflicted would suffer damage handicaps along with their health spiking to 1 HP. A randomly positioned raid increased the healing stress, spiking more players down to 1 HP, and crippled our ability to make the enrage timer. Chimaeron was a solid gear check with benefits.

Massacre was the worst. In a single blast, the hydra reduced the entire raid to 1 HP, the extreme amount of damage even enough to throw the Bile-o-Tron offline. Lacking the protective cover of Finkle's Mixture, all players were susceptible to instant death...10k or otherwise. Our saving grace was the hydra's heads feuding with one another. We collapsed into a group and the healers blanketed the raid with as many AoE heals as possible, all the while poison bombs of Caustic Slime pummeling the raid in the process. Any heal helped at this point; players were even burning bandages on themselves, a tactic not seen since as far back as Naj'entus.

Massacre didn't always knock the Bile-o-Tron offline, however, so every single player had to be alert and ready to move into a clump if necessary. Gone were the days of an encounter following an explicit pattern of A, then B...A, then B...A, then B. Any PvP troll who trashed PvE as a mindless endeavor of learning a pattern and following it would've been eaten alive by Chimaeron. Many were.

A race to the finish kicked off when Chimaeron neared 20% -- again, a trigger not entirely set in stone. The entire raid receiving a debuff reducing our healing received by 99%. At this point, healers shut down completely, joining the DPS in a race to burn him down before he ate every living thing in the room. Not only did it involve blowing every cooldown that remained, but it forced us to start calling out the "next victim". Chimaeron used our threat meter as menu. One by one, top players in threat would retreat to the furthest corner of the room, delaying Chimaeron's feast, gaining the raid precious seconds of DPS. A kill would most certainly not be clean...if we could pull it off.

Mature glances at Al'akir from a safe distance,
Throne of the Four Winds

Juggling 101

Much of the encounter rested on the healers. Self-discipline and calm nerves were essential to keeping the raid alive. Blain and Jungard worked out very specific positions for people to stand, but resuming those positions after a Feud collapse often put people in the wrong spots. As for surviving Double Attack, the traditional Main Tank/Off-Tank setup had to be tweaked.

The first tank began by allowing Break to stack; consider this player the MT. By the second stack, healers certainly felt the strain. Between the 2nd and 3rd stack of Break is when Double Attack could really mess a tank up...and this is when the second tank, our OT for the purposes of this description, would taunt. It was in that split second that the OT would eat the Double Attack, saving the MT from being one-shot. Seconds later, the MT would take Chimaeron back and prepare for the third break.

At three stacks, the MT and OT switched roles.

Now, the OT, which had just eaten a Double Attack moments earlier, was now stacking Break, allowing the former MT a chance to let their stacks drop...hoping and praying that a Double Attack didn't come in before their stacks dropped. If one did (and it happened here and there), the OT would hopefully have cooldowns from the healing crew to keep him alive. Since I preferred avoidance tanking, I played the OT.

For the most part, the challenge came in the transition to phase three. The difference between the two tanks surviving an extra few seconds at the start of the 20%, vs. dying instantly was huge. Every second counted during the final 20% burn. Panic ensued, top melee often got over zealous, stayed in too long, lost track of their place in threat, and were eaten alive. The amount of 3%, 2%, and 1% wipes were painful. Chimaeron plowed through morale like a jackhammer.

But we persevered.

Chimaeron flopped over, lifeless, at the top of the third hour, after pushing nearly sixteen attempts. Wherever possible, I opted to give the raid an early dismissal, especially in the wake of a great accomplishment, but Blain rode the momentum. One hour in Blain's mind was plenty of time to investigate our next challenges, so we took that final hour to examine both the Nefarian encounter and set foot into Throne of the Four Winds, an instance that housed Ragnaros' wind-fueled partner in crime: Al'akir.

---

My nerves wavered amid the state of the roster. On one computer monitor, Mature procc'd achievements for completing quests in all the zones. On the other monitor sat WoWLemmings, as I scoured for tanks, looking for a long term replacement for the core...an Ater, a Dalans, a Drecca...anything. Page after page returned nothing. Nobody cared for the fine art of tanking.

Meanwhile, home life vied for control of my attention. I readily gave it. Jul continued to recover from her knee and neck surgeries, leaving me to run the show -- dinners, lunches, laundries, homework, school projects, bills. I saw it as a chance to make up for lost time, for those initial years that WoW usurped all my time, stole me away from my wife and kids. It was a chance to make amends, and I took it. But at the end of each day, I was spent. I had a new appreciation for single parents, and wasn't so quick to condemn my mother on some of her own decisions. It didn't excuse her choices, but it helped explain them.

I took consolation in work. For three years, it remained a reassuring monolith of stability in an otherwise haphazard existence. I was respected at the office, given authority there. It changed me. At the start, I was excited about technology but shrouded in self-doubt about my ability to produce anything of any value. By the end of this third year, I not only discovered a confidence I never knew existed, I was compelled to strive for quality and results...something I could take pride in. Just a little bit of effort was all it took, a little thoughtfulness, care and concern towards a helpful tool you put in someone else's hands, something they rely on to do their own job. I gave a shit about the people I worked for and with, and wanted those tools to reflect our commitment to quality and detail. The side-effect: I was quick to condemn those who didn't put in similar effort. To anyone claiming it "paid the bills" made me nauseous.

The months of December 2010 and January 2011 were particularly exciting at the office, as news of an impending buyout was spreading. Exciting, yes, but it also filled me with a sense of unease. A potentially stable, empowering job was now in a state of flux. I thrived on stability, and my experience with such mergers in the past left a lot to be desired. I remained optimistic, but prepared for the worst.

Good thing, too...